Process Of Ordering

 

How would I know when a frame is in stock?

You will know once it is visible on our site.

How do I find out the status of my order?

Immediately your order has been processed and shipped to the address you provided, you’ll receive a shipping confirmation email to let you know your order is on the way

How do I find my order status?

Once your order has been processed and shipped to the address you provided, you’ll receive a shipping confirmation email to let you know your order is on the way.

How can you offer such a low and uniform prices?

We’ve made it our policy to find the very best deals available from a range of great suppliers and sources. This lets us find gorgeous high-end items at vastly reduced prices – which equals amazing savings we can then pass on to you!

Do I have to create an account to order from 5DollarEyewear.com?

No, you do not need to have an account with 5DollarEyewear.com before placing order. You can easily check out as a guest.

Do you sell frames without lenses?

Yes, we only sell frames without lenses on 5DollarEyewear.com

 

Payment & Insurance

What form of payment do you accept?

5dollareyewear.com accepts only PayPal and Check payment options.

 

How do you ensure that my personal and payment information is safe?

5DollarEyewear uses a secure server and transmits all sensitive/credit information via Secure Socket Layer (SSL) technology before that data is then encrypted into our payment gateway database. We do not store any of your private/payment information on our servers after your transaction has been completed.

 

 Order Status And Shipping Questions

Where do we ship?

At this point, we only ship within the United States but we can ship outside United State for a predetermined shipping cost. Please contact us for shipping charges outside United States.

 

Damage products/ defective items/ wrong items sent

We do our best to ensure the product you ordered arrives perfectly but in the rare instance that is not the case we will gladly do what we can to ensure you are satisfied.

If any of your orders arrive damaged, broken/defective or are the wrong item(s), 5DollarEyewear.com will be pleased to process a credit on your account once you have followed the guidelines below:

– You must contact our customer care team at service@5DollarEyewear.com to report the problem within 7 days of receiving your frame

Please note that final decisions on returns are subject to 5DollarEyewear.com discretion, Postage is not refundable.

 

Change shipping address

If you want to modify the shipping address after your order has been paid please email our Customer Service and you will receive a revert if your order has not been already shipped.

 

Do you offer free shipping?

No we do not offer free shipping

 

What are your shipping charges?

All our items are shipped for a flat cost of $2.99 per item. But if you have 3 or more items in the order, the total shipping cost for the order will be $6.95. This only applies to continental United States.

 

How long will it take to receive my order?

At 5DollarEyewear.com, the only thing that is very important than delivering amazing, in-demand products at deeply discounted prices is outstanding customer service. We make it our priority to go above and beyond for our customers, and we know how important it is for you to receive your items as quickly as possible.

Most orders that are placed between Mondays and Fridays will be shipped within 24hours. All orders placed on weekend or US holidays will be shipped the next business day.

Contact Information

Contacting 5DollarEyewear.com

If you have questions or concerns about your order or the products on the 10dollareyewear.com website, please contact us through

5DollarEyewear.com

Administrative Office:

1550 Nooseneck Hill Road #589, Coventry, R.I. 02816

Email: service@5DollarEyewear.com

Phone: 401-489-6453 (Unites States)

 

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